Shopping With Lumen Couture
Support small businesses! We’re a small, independent inventor and business. We started our journey in Canada, and now reside in Capitol Hill in Seattle, WA where we ship directly from our studio.
Customer Support: Customer support is important to us. Please contact us at support@lumencouture.com with questions.
Instructions and Care: Information and instructions can be found at our Lumen Couture Owner’s Guide here. Garments with embedded electronics can be fragile so please follow our care guidelines.
Shipping and Returns: Please read our FAQs and shipping policy before ordering. We will accept returns for unworn/unused products within 7 days of delivery. We also offer a 60-day tech guarantee, which means that if anything goes wrong with the tech within 60 days we will offer you a full refund or replacement on return of the product.
Wholesale, events or media: Please contact support@lumencouture.com and we will direct you to the appropriate contact for your inquiry.